Getting Started
How does the process work?+
You reach out via our contact form or call us directly. We schedule a 15-minute call to understand your team, goals, and schedule. Within 24 hours we send a custom proposal. Once approved, DHW manages everything from therapist assignment to day-of logistics. You make one announcement.
Is there a long-term contract?+
No. We recommend starting with a pilot session so your team can experience it firsthand. From there you can build a regular program — monthly, biweekly, or weekly. We earn your continued business through results, not paperwork.
How quickly can we get started?+
For most programs we can have a proposal to you within 24 hours and schedule your first session within one to two weeks. Contact us to discuss your timeline.
Pricing
How is pricing determined?+
All pricing is custom quoted based on your team size, session frequency, session length, number of therapists needed, and location. We do not publish flat rates because a one-size-fits-all number would not serve you accurately.
How do companies pay?+
Payment is due 48 hours before each session via ACH transfer or check. We do not accept Zelle. Once a program is established, invoices are sent automatically ahead of each scheduled session.
The Sessions
What happens during a chair massage session?+
A licensed therapist sets up a professional massage chair in a designated area at your workplace. Employees sign up for 10 to 20 minute slots. The session focuses on the neck, shoulders, upper back, and arms. No disrobing, no oils — employees sit fully clothed and receive focused therapeutic work.
How many employees can be served per session?+
A single therapist typically serves 3 to 5 employees per hour depending on session length. For larger teams, DHW deploys multiple therapists simultaneously so more employees can be served within a defined time window.
Does the therapist need a private room?+
Not necessarily. A quiet corner of a break room, a conference room, or a lobby area all work well. The chair takes up roughly the space of a desk chair.
Our Therapists
Are DHW therapists licensed and insured?+
Yes. Every therapist holds a current Arizona LMT credential and carries professional liability insurance at a minimum of $1M per occurrence and $2M aggregate. All therapists are also background checked before their first assignment.
What modalities are available?+
Our roster of contractors specializes across Swedish, deep tissue, sports massage, trigger point therapy, myofascial release, reflexology, assisted stretching, neuromuscular therapy, and select therapists offer acupressure, gua sha, and Thai modalities. Availability varies by therapist.